RedSky is proud to announce that we have achieved ISO 9001:2015 Quality Management System certification.
“RedSky is committed to delivering the highest standard of quality support services. We maintain, review, and improve the effectiveness of our Quality Management System (QMS) through a process of continuously reviewing our benchmarks, objectives, and targets.”
– Deirdre Gonzalvez
Director of Operations & Quality Control Manager
RedSky is proud to announce that we have achieved ISO 9001:2015 Quality Management System certification. This achievement demonstrates our commitment to customer and stakeholder satisfaction by establishing, executing, and tracking project requirements; providing frequent and open communications; and assigning dedicated employees committed to our customers’ missions and the continuous improvement of our quality management system.
ISO 9001 is the most widely used quality management standard. Having recently undergone an update to better reflect modern business challenges, the current standard requires greater involvement of senior management, broader understanding of processes, and more focus on stakeholder – not just customer – expectations.
The quality management principles that guide ISO 9001:2015 certification are:
- Customer Focus
- Leadership
- Engagement of People
- Process Approach
- Improvement
- Evidence-Based Decision Making